FAQs

FREQUENTLY ASKED QUESTIONS

What is EliteKart?

EliteKart is an online eCommerce multivendor platform where you can shop for a wide range of products across various categories, including grocery, electronics, fashion, beauty, and more, all from trusted sellers.

How can I place an order on EliteKart?

To place an order, simply browse through the categories, select the products you wish to purchase, add them to your cart, and proceed to checkout. You can choose your preferred payment method and provide your delivery details to complete the order.

What payment methods are accepted on EliteKart?

EliteKart accepts various payment methods, including credit/debit cards, net banking, UPI, and digital wallets. We also offer Cash on Delivery (COD) for certain locations.

How can I track my order?

Once your order is placed, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery through our website or app.

What is EliteKart's return and refund policy?

If you are not satisfied with your purchase, you can request a return or exchange within 7 days of delivery, provided the product is in its original condition. Refunds will be processed to your original payment method once the returned item is received and inspected. Please refer to our Return and Refund Policy for more details.

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