1. Introduction

Welcome to EliteKart.live (“we,” “our,” “us”).
 By visiting or shopping on our website, you agree to the terms, conditions, and privacy practices described below.
 This policy outlines how we collect, use, and protect your personal data, and the terms of use governing your interactions with our platform.

If you do not agree to these terms, please discontinue using our site.

 

 

2. Information We Collect

We collect information to provide better shopping experiences and improve our services.
 Types of data collected include:

  • Personal Information: Name, phone number, billing/shipping address, and email ID.

  • Payment Information: Payment method details (securely processed by third-party gateways — we do not store card details).

  • Usage Data: IP address, browser type, device ID, and interaction history.

  • Cookies & Tracking: Used to enhance navigation, remember preferences, and improve marketing relevance.

You can manage cookie preferences in your browser settings.

 

 

3. How We Use Your Information

Your data helps us:

  • Process and deliver orders securely.

  • Send order confirmations, tracking updates, and offers.

  • Personalize content and product recommendations.

  • Improve our website functionality and customer experience.

  • Comply with legal, tax, and security obligations.

We do not sell or rent your personal information to third parties.

 

 

4. Payment & Data Security

All payments made on EliteKart.live are processed via secure, PCI-DSS–compliant payment gateways (such as Razorpay, PayU, or other trusted providers).
 We use SSL (Secure Socket Layer) encryption across all transactions and communications.

Note: We never store full card details, CVV, or sensitive payment data on our servers.

 

 

5. Cookies and Tracking Technologies

We use cookies to:

  • Keep you logged in across sessions

  • Remember cart items and preferences

  • Measure traffic and performance through analytics tools (e.g., Google Analytics)

  • Display relevant ads and promotions

By using our site, you consent to the use of cookies in accordance with this policy. You may disable cookies anytime, though some features may not function properly.

 

 

6. GDPR / CCPA Compliance

We comply with global data protection regulations, including GDPR (Europe) and CCPA (California), ensuring transparency and control over your personal information.

You have the right to:

  • Access, update, or delete your data.

  • Request a copy of your stored information.

  • Withdraw consent for marketing communications.

  • Request data portability (where applicable).

To exercise your rights, email elitekart61@gmail.com.

 

 

7. Data Retention

We retain customer data only as long as necessary to fulfill orders, meet legal requirements, and provide support.
 After that, data is securely deleted or anonymized.

 

 

8. Third-Party Services

We may share limited information with:

  • Payment providers (for secure processing)

  • Delivery/logistics partners (for shipment updates)

  • Analytics and marketing platforms (for performance optimization)

All third parties are bound by confidentiality and data protection agreements.

 

 

9. Your Account Responsibilities

By creating an account on EliteKart.live, you agree to:

  • Provide accurate, updated information.

  • Maintain confidentiality of your login credentials.

  • Accept responsibility for all activity under your account.

We reserve the right to suspend or terminate accounts violating these conditions.

 

 

10. Returns, Refunds & Cancellations

Please refer to our Return & Refund Policy for detailed terms.
 In short, customers may initiate returns within 7 days of delivery for eligible products, subject to inspection and quality verification.

 

 

11. Intellectual Property Rights

All content on EliteKart.live — including text, images, logos, product descriptions, graphics, and software — is the property of EliteKart or its content suppliers and is protected by copyright and trademark laws.

Unauthorized copying, reproduction, or modification is prohibited without written consent.

 

 

12. Limitation of Liability

While we strive for accuracy, EliteKart is not liable for:

  • Technical errors or interruptions on the website

  • Product color variations due to display differences

  • Indirect or incidental damages arising from use of the site

Our total liability shall not exceed the total order value paid by the customer.